I was treated like a commodity, but I am not a commodity I am a person! My dentist suddenly left the practice and although I spoke with their office twice before my appointment, I was never told that Dr. Maclin was no longer with their office. I had the right to know that my dentist had left. I do not belong to a practice, I choose to receive care from a specific individual. Dr. David Maclin is the best dentist I have ever seen and I am quite upset that Kenwood Dental Group did not respect me or my time and tried to force me to see some person who literally looked at me like I was a piece of dirt when I was sitting in their reception area. Kenwood Dental staff waited until I was sitting in the dental chair to advise me of this important change to my healthcare. I wasted time away from my business, having just returned to the office from a trip and my time is most important to me. I am quite disappointed in the lack of ethics demonstrated in this matter. They made me feel like I am nothing but a commodity, but I refuse to be treated as such.
This dental office is one of the best I’ve ever been to. It’s small and intimate and VERY clean. The staff are always so friendly when I go in and they make me feel like family. The music selection is alway calm and inviting and the vibe is just welcoming. Dr. Mensa(a black female dentist yall!!!) is the BOMB!!! She is knowledgeable, personable and great at what she does. I’ve been to her about 3 times now and she makes the experience as pleasant as the time before. Please book your appointment immediately if you’re looking for a dental home!
The love I have for my new dentist. The staff made me so comfortable. The professionalism is excellent. The Dentist actually take the time out and give me an extensive assessment of what work needs to be done to my oral hygiene thoroughly. Kenwood is highly recommended
I came here in January of 2022 to get a cleaning right before I was rushed to the emergency room to have my daughter at 28 weeks gestation. The dentist at the time was a older African American gentleman. He was very welcoming and funny. The dental assistants were very welcoming as well, however 3 months after having my daughter I received a call stating that my insurance wasn’t accepted and that I owed almost $300 for a cleaning. I paid the $300 and let it be. My job since then has updated our insurance to PPO, so I insisted on trying this location again especially since it is close to home. I called in for an appointment and when I arrived the receptionist didn’t know who I was or didn’t have any of my information. The same information that was asked of me the exact day before. I received X-rays and details of what would take place at my next visit and was told by the receptionists that I would receive a call within 2 business days verifying that my insurance information had been received etc. That was November of 2023, we’re now 2 days away from 2024 and I have yet to hear anything not even an email. I am disgusted and will not recommend this establishment to any of my colleagues or Sorors ✌🏽
Dr. Mensah is very accommodating, knowledgeable and compassionate. She worked with my 95 year old father to properly fit and mold his dentures. Even though it took a long time to trim his dentures for his perfect fit, Dr. Mensah was very patient with him. The staff was very friendly and professional. I highly recommend their office for dental services.
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