Tell Us About Your Summer!

July 6, 2022

Tell Us About Your Summer!

The dog days of summer are upon us, and what better time for Drs. Adrienne Barnes, David N. Maclin & Naana Mensah and our team to ask our patients about their summer!

Whether you visited our nation’s capital, went on a camping trip, or just stayed in Chicago, IL and relaxed, we want to know how you’re all spending your summer! Please feel free to share your summer plans and experiences with us below or on our Facebook page as summer rolls on!

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Our patients
love us

My first appointment at Kenwood Dental Group was a wonderful experience, considering it is a dentist office. 😀 The staff was very informative, professional and engaging. In all my years of going to the dentist I’ve never seen a facility as clean, inviting and modern as Kenwood Dental Group. Thank you Dr. Phillips, Xrandra, Nicole, Tiffany and staff for the wonderful experience. See you in six months. Thanks again, AJ Jackson

Gwendolyn Jackson
My family started here because Dr Mensa was there (a professional black woman dentist who was very articulate and helpful). Since she left the service is terrible. I got a call that if I didn’t confirm my appointment it would be cancelled a day before which was never the practice. I confirmed and showed up after leaving work with my daughter for her 4pm appointment. I got there at 4:03 after having to get parking due to the lot being full. The receptionist did not greet me. Finally just said our last name to confirm we were the 4oclock. Usually Dr Mensa’s staff would take us back immediately or tell us how long of a wait if ever there was a delay. After sitting watching the receptionist have a conversation for almost ten minutes with another patient who was clearly double (or worse) booked and never seeing her notify anyone we were here, I ask, is there a delay? She says she doesn’t know. She then just sits there. I then rephrase the question to ask if she knew how long it would be? She gets up to talk to someone and you could hear a tone coming from this person that sounded very flippant and dismissive. The girl comes back and just sits at the desk. So I ask again, if she knows how long. She says she doesn’t know, but they doctor is with someone else. Then the woman who could be heard speaking in an unprofessional tone to reception, comes our and immediately starts telling me I only got here at 4:08 and it’s 4:10 but I arrived at 4:03 and regardless I just wanted an ETA because my time is as valuable as theirs. Well she didn’t like that I corrected the time and responds “Well if you can’t wait, reschedule “ I say again, I just want an ETA if possible as that is not too much to ask. She says this a medical professional office and you should be used to waiting. So I had to walk out because clearly these people have no respect and are going to ruin the legacy Dr Mensa built for Kenwood. Can’t believe this was the dentist telling me that if I didn’t want to wait I could reschedule an appointment I booked six months ago for my daughter when all I was asking was if they knew how long of a delay. Why would you book so many people at once and then get mad because I respect myself enough to ask to be treated like the paying customer and human being I am. Shameful. Well now I gotta find another dentist.

Nicole Patrice (cocopatrice)
Kenwood dental group is a very professional and a very inviting business. Everytime I walk in they treat me like family and they take care of me right away. They also sell some of the best products. I recommend the sonic toothbrush, best $50 I've ever spent.

Frankie Lira
Great staff, professional experience from the front office to the dental chair. Dr. Macklin and Dental Assistant Tiffany great care team. He came prepared and ready for the treatment. Need a dentist, come see Dr. Macklin at Kenwood Dental Group 1335 east 87th St.

Lemetria Butler Price
I was treated like a commodity, but I am not a commodity I am a person! My dentist suddenly left the practice and although I spoke with their office twice before my appointment, I was never told that Dr. Maclin was no longer with their office. I had the right to know that my dentist had left. I do not belong to a practice, I choose to receive care from a specific individual. Dr. David Maclin is the best dentist I have ever seen and I am quite upset that Kenwood Dental Group did not respect me or my time and tried to force me to see some person who literally looked at me like I was a piece of dirt when I was sitting in their reception area. Kenwood Dental staff waited until I was sitting in the dental chair to advise me of this important change to my healthcare. I wasted time away from my business, having just returned to the office from a trip and my time is most important to me. I am quite disappointed in the lack of ethics demonstrated in this matter. They made me feel like I am nothing but a commodity, but I refuse to be treated as such.

Bridget Ross

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4.6 based on 81 reviews

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