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Thank you for taking the time to visit our blog. Please check back often for weekly updates on fun and exciting events happening at our office, important and interesting information about the dental industry, and the latest news about our [...]
Cosmetic Dentistry
Our patients
love us
- Kiara Hendrix
Dr. Josh Phillip, the new doctor at Kenwood, is so great. He is very nice and knowledgeable. :)
- Beverly Kolaras
My experience with Kenwood Dental Group has been wonderful. The professionalism, attention to details, punctuality and overall pleasant environment, made me immediately comfortable. Dr. Maclin worked with me until we were both completely satisfied with the results of my treatment. I never felt rushed. Recently I had a medical emergency in his office. (unrelated to dentistry) Dr. Maclin was so comforting and reassuring and immediately got me the the help I needed. This speaks volumes about his character outside of being an excellent dentist.
- Nicole Sims
Great staff. Informative, helpful n Kind
- K G
Nicole and xandra are so awesome and extremely helpful. Very friendly and warm welcoming. These ladies are the highlights to this office
- Jackie E
Customer service here has tanked recently and I was wondering why. I asked the receptionist if they were under new management, to which she ignored my question. I come here to see that my dentist isn't even working here anymore. Which is a shame because he would have never allowed things to operate like this. Isn't it customary to notify patients when there has been a change in providers? In addition to this, dealing with this office this week has been nightmarish. I was told we had to reschedule our appointment because we were running 5 minutes late. The hygenist wants us to allow them flexibility when they're calling and cancelling appointments the week of, but wont allow any flexibility for patients within a 15 minute grace period? (Which apparently no longer applies here) When i asked to speak to the manager Nicole, she got my side of the story, asked me to hold, and proceeded to hang up the phone, and never called me back! I called back the next day and was placed on hold for over 30 minutes! During my wait, I came here to do some investigating (suspicions confirmed), then I called again on my work cell only for them to answer promptly! This gave me the impression that I was purposely left on hold. Newsflash Kenwood Dental...you're not the only business in town! This is sad because this was one of the last black-owned dentist offices in the area that gave you that traditional old school professional dental office feel. Unfortunately, we will now be taking our business somewhere else. I dont willingly deal with poor customer service of this magnitude.
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